SITUATIONAn agent eventually reaches work it cannot do through software alone.
A physical check, local action, expert judgment, or other external task may require a person. A useful delegation system then has to answer who can claim the work, whether funds exist, what counts as completion, and what happens when the two sides disagree.
FRICTIONA submitted result is not the same thing as completed work.
The worker needs confidence that payment is funded. The agent needs evidence before release. Both need visible rules for rejection, cancellation, refund, dispute, and reputation rather than a platform silently deciding the outcome.
WHAT I BUILTA task lifecycle where every settlement has a prior state.
I implemented the task and escrow lifecycle across posting, funding, assignment, submission, approval or rejection, cancellation and refund, dispute handling, reputation, and layered verification—plus a frontend for the six core marketplace flows.